Terms of Service

1. Agreement to Terms

By accessing or using Gridsnap ("the Service"), available at gridsnap.app and editor.gridsnap.app, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms. We will notify registered users of material changes via email.

2. Description of Service

Gridsnap is a browser-based floor plan editor that allows you to create, edit, and export architectural floor plans. The Service includes a free tier and may include paid premium features.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where possible.

3. Accounts

Certain features of the Service may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You must provide accurate information when creating an account. You must be at least 16 years of age to create an account and use the Service.

4. Free and Paid Plans

Gridsnap offers a free tier that includes core floor plan editing features. Premium features may be available through paid subscription plans.

Pricing, feature availability, and plan details are described on our Pricing page. We reserve the right to change pricing with 30 days notice to existing subscribers.

5. Payments and Billing

All payments for paid plans are processed by Paddle.com Market Limited ("Paddle"), who acts as our Merchant of Record. Paddle handles all billing, payment processing, currency conversion, sales tax, and invoicing on our behalf.

When you purchase a paid plan, your payment relationship is with Paddle. All transactions are subject to Paddle's Terms of Service and Paddle's Privacy Policy.

Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings or by contacting us.

Paddle accepts major credit cards, PayPal, and other payment methods depending on your region.

6. Refunds

Since Paddle is the Merchant of Record, refund requests are handled in accordance with Paddle's refund policies and applicable consumer protection laws.

If you are unsatisfied with a paid plan, you may request a refund within 14 days of your initial purchase by contacting us at support@koppe.ee. Refund eligibility for renewals may vary based on applicable laws in your jurisdiction.

7. Your Content

You retain full ownership of all floor plans, designs, and other content you create using the Service ("Your Content"). We do not claim any intellectual property rights over Your Content.

For features that require server-side storage, you grant us a limited license to store and process Your Content solely for the purpose of providing the Service to you. This license ends when you delete Your Content or your account.

8. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to interfere with, compromise, or disrupt the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated systems to access the Service in a manner that exceeds reasonable use
• Resell or redistribute the Service without written permission

9. Intellectual Property

The Service, including its design, code, graphics, and branding, is owned by Koppe Digital OÜ and protected by intellectual property laws. These Terms do not grant you any rights to use our trademarks, logos, or branding without prior written consent.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

Floor plans created with Gridsnap are intended for planning and visualization purposes. They should not be used as a substitute for professional architectural or engineering drawings where required by law or building regulations.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Koppe Digital OÜ and Gridsnap shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Service. Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you have paid us in the 12 months preceding the claim.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, with notice where reasonably possible.

Upon termination, your right to use paid features ceases. We will make your data available for export for a reasonable period following termination.

13. Governing Law

These Terms are governed by the laws of Estonia. Any disputes shall be resolved in the courts of Estonia, without prejudice to any mandatory consumer protection rights in your jurisdiction.

14. Contact

If you have questions about these Terms, contact us at support@koppe.ee.